I was delighted to guest lecture these impressive American PR students in Dr. Hyunji Lim’s PURE 1800 ‘Public Relations Principles’ class in the Diederich College of Communication at Marquette University.
Posted October 24, 2018
The traveling public deserves better corporate communication from airlines. Discount carriers like Swoop (now in ‘damage control mode’ having cut comms corners) aren’t exempt and CEOs should signal their leadership on social. That’s […]
Posted October 23, 2018
I was on BNN Bloomberg TV for a lively interview with Andrew Bell during which I emphasized my #1 point: publicly traded companies need to fortify their c-suite PR function — reporting […]
Posted October 16, 2018
Today I refracted the Google+ news through a PR lens in this conversation with Jon Erlichman on BNN Bloomberg TV. Google’s decision to conceal rather than to communicate about its social network’s […]
Posted October 9, 2018
I had an interesting interview🎙️on NewsTalk 1010 radio 📻 with Dave Trafford about the leadership communication lessons learned from Elon Musk’s ongoing public relations spectacles (stimulated by his controversial social media use). To […]
Posted October 6, 2018
I addressed the inaugural meeting of the Limestone Leaders Link at Kingston on the topic of “Leadership Communication: creating image, protecting reputation, dealing with disruption.” The .pdf version of the presentation can […]
Posted September 12, 2018
Today on BNN Bloomberg TV with Jon Erlichman during this interview, I looked at CBS through a corporate communications lens in light of the controversial departure of its longtime CEO. The slow and […]
Posted September 11, 2018
On CTV National News, I commented on the continuing communications controversies of Elon Musk. The story by Genevieve Beauchemin is online here.
Posted September 7, 2018
I was on BNN Bloomberg television drawing public relations parallels between the dot.com stock boom (and bust) of 20 years ago — which I lived through during a heady time for the […]
Posted August 28, 2018
I was honored to address the annual meeting of the Canadian Public Relations Society in Ottawa on ‘PR in the c-suite: harnessing the disruptive power of social media for leadership communication.’ Here […]
Posted August 23, 2018
The captivating yet bizarre Elon Musk case study is a ‘teaching moment’ when it comes to CEO leadership communication on social media, where it is important to be authentic and transparent without […]
Posted August 21, 2018
Elon Musk has dismissed professional corporate communications as “banal propaganda” and while he does transcend traditional PR handling, this ‘loose cannon’ way of sharing every twitch exposes stakeholders to gratuitous risks. Being […]
Posted August 16, 2018
Air Canada launched an aggressive corporate communications campaign of ‘FUD’ (Fear, Uncertainty and Doubt) that I enjoyed analyzing with Jon Erlichman of BNN Bloomberg television, which wrote a story about our conversation […]
Posted July 31, 2018
Radio is my favorite medium, and so I particularly enjoyed my recent interview on NewsTalk 1010 with host Dave Trafford. We discussed the new public opinion study on CEO crisis comms from my firm […]
Posted July 21, 2018
My firm Signal Leadership Communication Inc. just commissioned a study about CEO crisis communications. Below you can read the news release that we issued about the rather interesting results… TORONTO, July 19th […]
Posted July 19, 2018
I was on CTV National News commenting on Elon Musk’s PR challenges owing to his social media communication. For the video, click here.
Posted July 16, 2018
I was back on BNN Bloomberg talking with Jon Erlichman about the latest PR disaster for a senior executive on social media. This time around, rather than the leader doing something dumb on his […]
Posted June 22, 2018
Starbucks recently intercepted what was definitely trending as a PR disaster — things were initially looking as bad as the United Airlines crisis of 2017 — and has been transforming the issue […]
Posted April 18, 2018
My comments are in this article which appeared in The Guardian on March 29th looking at the Facebook controversy through the lens of Sheryl Sandberg’s leadership image and her relatively low profile during […]
Posted March 29, 2018
This is an article that I wrote for The Globe and Mail newspaper which appeared in its print and online editions on March 27th 2018: Dear CEOs in crisis: Here’s how to […]
Posted March 27, 2018
“Facebook is suffering from ‘a failure in leadership communication,’ PR expert Bob Pickard told BNN’s Jon Erlichman in this interview. ‘That vacuum is being filled by critics and naysayers who are questioning […]
Posted March 20, 2018
Speaking to the American University chapter of the Public Relations Student Society of America, I outlined how ‘Social CEOs’ — using digital communications platforms effectively real-time and in tune with community emotion […]
Posted February 27, 2018