Archive for posts on ‘crisis communications’

Board battle and PR spectacle

On CTV National News last night anchored by Jon Erlichman, I spoke with Heather Butts about the PR dynamics and comms imperatives of the jaw-dropping Rogers family corporate car-crash (a PR spectacle which is now playing out in full […]

Posted October 24, 2021

Facebook whistleblower comms catastrophe

Lately I did several media interviews about the sensational whistleblower allegations against Facebook which precipitated a PR disaster for the social media giant. I was quoted extensively in two of them: PR […]

Posted October 9, 2021

Analysis of J&J’s PR blitz

I was extensively quoted in PR Week of New York in this article written by Sean Czarnecki about Johnson & Johnson’s full-court press comms campaign defending its talc products from cancer concerns. […]

Posted December 20, 2018

CBS image and reputation

Today on BNN Bloomberg TV with Jon Erlichman during this interview, I looked at CBS through a corporate communications lens in light of the controversial departure of its longtime CEO. The slow and […]

Posted September 11, 2018

Anatomy of a PR crisis

Jason Wincuinas, Managing Editor of Campaign Asia, wrote a telling take on Lenovo’s crisis communications concerning a recent issue which I believe they successfully handled. His article can be accessed here and my comments […]

Posted March 4, 2015

Digital crisis communications infographic

Posted February 24, 2012

Crisis communications this year

Recently Campaign Asia-Pacific magazine in Hong Kong asked me to share some thoughts concerning the evolution of crisis communications in the year ahead. Click here to read the piece.

Posted February 9, 2012

Digital crisis communications in Asia

I have just finished doing an e-mail interview for a major Asia-Pacific marketing publication, and here is what I submitted (they’ll selectively use some quotes, but seeing how I spent all this […]

Posted June 18, 2011

TV interview on crisis PR leadership in Japan

Channel NewsAsia, the Singapore-based Asia-Pacific TV news network, interviewed me in this segment on March 19th for my thoughts on the situation (as of that date) concerning Japan’s leadership communications in light […]

Posted March 23, 2011

Apology PR: Asia’s latest export to the world?

When I moved from North America to North Asia in 2002, South Korea was roiled by the horrible death of two young school girls who were run over by a U.S. military […]

Posted January 15, 2010

‘Apology communications’ and the Woods saga

This graphic dissection of the latest Tiger Woods media statement (which I clipped by hand from today’s The Globe and Mail newspaper) illustrates some of the key elements being discussed in the […]

Posted December 3, 2009