Crisis comms TV interview
Across 30 years of my PR career, I have been coming to 299 Queen Street, one of the most venerable addresses for media relations in Canada. Never in a million years when I started out as account executive in 1990 would I have expected to see my name on the teleprompter. On this occasion I was speaking with anchor Jon Erlichman about the crisis communications performance of VIA Rail. To watch the interview, click here.