We saw the sad news from Myanmar overnight about the military coup there. Many multinationals have placed bets on that country as a promising market for the future, with Japanese companies prominent […]

This was a busy media week, with journo interviews on TV (BNN Bloomberg), radio (NewsTalk 1010) and online (Business Insider). For the most part, I’ve been sharing my views about the communication […]

I did this radio interview today on what companies should communicate when confronted with a conspiracy theory (and in this ‘some people are saying’ fake news era, not all conspiracies even have […]

Today I enjoyed speaking with Jon Erlichman on BNN Bloomberg about how the pandemic has radically changed public relations and made communications more important than ever for both corporations and governments. Check […]

This morning I spoke on ‘Leadership communication in an age of social purpose and pervasive uncertainty’ to the smart and accomplished McMaster-Syracuse Master of Communications Management students — many of them mid-career […]

I enjoyed speaking with Jon Erlichman on BNN Bloomberg TV about how CEOs need to deliver reality to match their rhetoric when it comes to taking virtuous stands. Walk the talk, not just talk the walk. […]

For quite some time, I have been thinking about starting my own podcast – and I still might in due course – but anyway I am happy share that I am now […]

Recently I was a guest on ‘The Warren Weeks Show’ podcast. My new friend and I talked about state-of-the-art crisis communications, the reasons why so many leaders are poor communicators, the latest PR industry […]

The quirky and striking presentation slides of SoftBank Group star CEO Masayoshi Son have been attracting attention both in Japan and internationally owing to their distinctive style and attention-riveting properties. This is why […]

‪Looking forward to speaking as a keynoter on this UK-based PR industry platform on the timely topic of: “Forces of change in global public relations: the rising importance of PR for effective […]

Across 30 years of my PR career, I have been coming to 299 Queen Street, one of the most venerable addresses for media relations in Canada. Never in a million years when […]

‘How PR disasters are driving CEOs to embrace social media for public relations’ is the name of the chapter I wrote for ‘The Social CEO’ book published by Bloomsbury of London and […]

Today, like so many others in public relations, I was saddened to learn about the passing away of Harold Burson, a giant in the global PR consulting industry. Many others knew Harold better […]

Having spent much of my comms consulting career in Asia, I recently shared some perspectives in this new Japanese language article on the international cross-cultural dynamics of global brands taking stands in […]

I was interviewed for this story by John Duerden which appeared in the Nikkei Asian Review entitled: In Asia, ‘sorry’ can be lost in translation. I was extensively quoted and definitely delighted to […]

Today in this interview on BNN Bloomberg TV I spoke with anchor Greg Bonnell about what Boeing and its customer airlines must communicate to the public as the service resumption of the […]

In addition to my ongoing media punditry about corporate PR disasters in the private sector, I do a lot of  commentary about public affairs and how political leaders communicate during election campaigns. […]

This is an article that I co-wrote with Professor Jonathan Rose of Queen’s University for The Globe and Mail newspaper which appeared in its print and online editions on September 23rd 2019: The shocking blackface […]

I felt fortunate to be interviewed for this timely article by April Fong of BNN Bloomberg on the charismatic leadership comms of Masai Ujiri, president of the Toronto Raptors who are taking […]

Today leaders need to communicate real-time and strike the right emotional chord in the ‘now’ of present moment public sentiment. I addressed this new imperative during an hour-long show on CBC Radio, […]

This is an article that I wrote for The Globe and Mail newspaper which appeared in its print and online editions on April 16th 2019: In order to regain public trust, SNC-Lavalin will have […]

“J&J struck the “right emotional chord,” said Bob Pickard. “Facebook’s strategy of denial and evading responsibility followed by reluctantly engaging in corrective action…doesn’t match the reality of what’s needed.” Read the full […]