When the public debut of Air Canada’s CEO became a total PR fiasco, it became crystal clear that this happened because the communications strategy for his launch (if there was one) was […]

On CTV National News last night anchored by Jon Erlichman, I spoke with Heather Butts about the PR dynamics and comms imperatives of the jaw-dropping Rogers family corporate car-crash (a PR spectacle which is now playing out in full […]

This week I guest lectured the smart students of the McMaster-Syracuse Master of Communications Management program for professional communicators. My topic? “The leadership communication imperative.” Our focus? How the pandemic has boosted […]

Lately I did several media interviews about the sensational whistleblower allegations against Facebook which precipitated a PR disaster for the social media giant. I was quoted extensively in two of them: PR […]

Having lived in Japan running an international PR business there for a few years earlier in my career, I was recently approached by Dave Dolan of the Reuters bureau in Tokyo to […]

CEOs of companies that become ‘meme socks’ via social media face a daunting leadership comms challenge. I shared my PR perspective on this trend with Katharina Kort of Handelsblatt, Germany’s leading business newspaper, […]

This was a busy media week, with journo interviews on TV (BNN Bloomberg), radio (NewsTalk 1010) and online (Business Insider). For the most part, I’ve been sharing my views about the communication […]

We saw the sad news from Myanmar overnight about the military coup there. Many multinationals have placed bets on that country as a promising market for the future, with Japanese companies prominent […]

I did this radio interview today on what companies should communicate when confronted with a conspiracy theory (and in this ‘some people are saying’ fake news era, not all conspiracies even have […]

Today I enjoyed speaking with Jon Erlichman on BNN Bloomberg about how the pandemic has radically changed public relations and made communications more important than ever for both corporations and governments. Check […]

This morning I spoke on ‘Leadership communication in an age of social purpose and pervasive uncertainty’ to the smart and accomplished McMaster-Syracuse Master of Communications Management students — many of them mid-career […]

I enjoyed speaking with Jon Erlichman on BNN Bloomberg TV about how CEOs need to deliver reality to match their rhetoric when it comes to taking virtuous stands. Walk the talk, not just talk the walk. […]

For quite some time, I have been thinking about starting my own podcast – and I still might in due course – but anyway I am happy share that I am now […]

Recently I was a guest on ‘The Warren Weeks Show’ podcast. My new friend and I talked about state-of-the-art crisis communications, the reasons why so many leaders are poor communicators, the latest PR industry […]

The quirky and striking presentation slides of SoftBank Group star CEO Masayoshi Son have been attracting attention both in Japan and internationally owing to their distinctive style and attention-riveting properties. This is why […]

‪Looking forward to speaking as a keynoter on this UK-based PR industry platform on the timely topic of: “Forces of change in global public relations: the rising importance of PR for effective […]

Across 30 years of my PR career, I have been coming to 299 Queen Street, one of the most venerable addresses for media relations in Canada. Never in a million years when […]

‘How PR disasters are driving CEOs to embrace social media for public relations’ is the name of the chapter I wrote for ‘The Social CEO’ book published by Bloomsbury of London and […]

Today, like so many others in public relations, I was saddened to learn about the passing away of Harold Burson, a giant in the global PR consulting industry. Many others knew Harold better […]

Having spent much of my comms consulting career in Asia, I recently shared some perspectives in this new Japanese language article on the international cross-cultural dynamics of global brands taking stands in […]

I was interviewed for this story by John Duerden which appeared in the Nikkei Asian Review entitled: In Asia, ‘sorry’ can be lost in translation. I was extensively quoted and definitely delighted to […]

Today in this interview on BNN Bloomberg TV I spoke with anchor Greg Bonnell about what Boeing and its customer airlines must communicate to the public as the service resumption of the […]