Steve Bowen of Burson-Marsteller

June 21st, 2010 / 1:00 pm

One of the key influences in my recent PR life is Steve Bowen, who joins Burson-Marsteller on July 1st [from Edelman] as our new regional Managing Director for Marketing & Training in Asia-Pacific.

I first met Steve in 2002, when he was the head of international public relations at Kia Motors Corporation (KMC) in Seoul, Korea. At that time, Kia was looking for its very first global PR agency, and as the brand new Managing Director of Edelman Korea, I was keen to put a few wins on the board.

For all the credit I’ve received in my career for building PR businesses in some very challenging circumstances, I always remind myself of the people who helped create the winning conditions along the way. It was Kia’s confidence in selecting my old firm — when the great Mark Juhn was KMC’s COO — that really jump-started the rise of “The New Edelman Korea,” and Steve was the best kind of client whose support and encouragement I will always well remember.

As my customer, Steve provided thoughtful and clear feedback and well educated the agency about his company’s business. He was the exemplar of excellence, a champion of quality, and a factory of new ideas. Better yet, he valued listening and thinking before just talking and doing.

Today international PR for the rising Asian multinationals is becoming an important part of our business, and Steve’s pioneering experience and track record in this area from his Kia years will help take our game to the next level.

I’ve blogged about the benefits of working with friends before, but in Steve’s case the new wrinkle is that while many people think of him as an Edelman guy, in fact he is a ‘Burson Person’ who is now returning to the consultancy where he first cut his teeth in the PR business.

Categories: friends
comments(1) Tags: asia, b-m, bowen, friends, PR

Here’s to working with friends

March 13th, 2010 / 6:00 am

Yesterday Burson-Marsteller announced that my former colleague and good friend of many years Margaret Key* will become our new Market Leader in Korea. PR Week in London ran a story with the headline: “Burson-Marsteller lures Edelman Japan MD Margaret Key to take charge of Korea”

Especially knowing the British journalistic sensibility and personal style of the fellow who wrote that story, I found the choice of words apropos to the situation. Just for fun, I then looked up the word ‘lure’ in the dictionary, and noted that it is defined as “the power of attracting or enticing.”

In the small town of the global PR industry, when you’ve been living there for a decade (as Margaret has) or for two decades (as I have), you get to know all the local notables of the trade. You find out who has a reputation:

for quality work or for mediocrity
for being trustworthy or for being duplicitous
for fair play or for doing whatever it takes to win
for keeping confidences well or for being indiscreet
for actually being a thought leader or for just claiming to be one
for heralding the accomplishments of others or taking credit themselves
for inspiring the loyalty of direct reports or for suffering constant turnover
for embracing diversity or for wanting to work with people just like themselves
for knowing how to actually do things or for just how to be a cheerleader for others
for supporting employees to improve their lives or for exploiting them for personal gain
for reliably delivering on commitments or for making promises that never seem to be kept

Most people fall between these polarities, but the point is that every industry has its stars and its scoundrels, its utility players and everyday people. Lately there has been a lot of research about how birds of a feather flock together on social networks. Check out this study on homophily (i.e. the tendency of individuals to associate and bond with similar others).

In my case, getting back to the point of this post, I don’t think I ‘lured’ my new colleague so much as I feel we were both attracted by the idea of working together again because we are friends who share in common a trust in each other, a respect for each other, and confidence in always being there for the other while constantly having fun as colleagues.

I’m 45 years old now. The other day we did a demographic study of B-M’s predominantly young and majority female staff of approximately 600 people in Asia, and I was stunned to discover that we have only 14 people who are my age or above. PR is indeed a younger person’s game.

So, for me as I get older, the journey is becoming much more important than the destination. Some people are willing to put up with a lot of work unhappiness hoping to get some big payday in the future, but I’m with Eckhart Tolle when it comes to ‘the power of now,’ focusing on the possibilities of the present moment. Thus when I saw a chance to work again every day with someone who is such a fine friend, I was immediately convinced that this would be a good idea.

Why?

Because one thing I know over a long PR life is that as careers evolve, the friends you work with during special and formative phases of your career scatter to the winds, so if those winds should ‘lure’ those friends together again, then life is pretty good.

* Margaret is one of Asia’s foremost public relations professionals and one of the region’s great healthcare communicators. Korea is a key strategic growth market for us in Asia and she has a proven track record of business success in Seoul. I worked with her for years at Edelman and experienced first-hand how Margaret inspires colleagues, clients and communities by setting the standard for PR excellence. She is emblematic of the entrepreneurial, digital, and ambitious new generation of diverse talent we are now rallying in Asia.

Categories: friends
comments(2) Tags: b-m, friends, homophily, margaret