March 20th, 2014 / 2:00 pm
I was honoured to speak in Beijing to the China Going Global Think Tank summit on the topic of “Overseas corporate communications for Chinese companies: promoting image > protecting reputation.”
Over 12 years in the region, I have specialized in global marketing communications for Asian multinationals. With 89 Chinese companies on the Fortune 500 – with few of them known at all beyond their domestic market – telling their story internationally is the most exciting marketing work to be done these days. This will be the first generation of new multinationals that will become world famous through social media.
October 11th, 2011 / 8:23 am
Today I spoke at the Dow Jones forum in Korea: “Information Explosion: from Burden to Blessing.” See below for a copy of my presentation:
November 12th, 2010 / 3:06 am
A few months ago, Maria Lazarimou, CEO of Advocate Burson-Marsteller invited me to speak at the “Who’s afraid of social media?” conference in Athens, Greece hosted by the Institute of Communication. Here is the video of my presentation to the audience, about 500 strong and very savvy (unfortunately time did not allow a Q&A):
September 1st, 2010 / 11:00 pm
This morning I delivered this presentation to the American Chamber of Commerce in Singapore. We discussed the crafting and co-creation of persuasive narratives, digital storytelling through the newsfeed with stakeholders, the production and packaging of content for the new public mind, and how the art of PR is becoming more of a science.
August 2nd, 2010 / 4:00 am
On July 27th I was honoured to guest lecture executive MBA students in Martin Roll’s class at Nanyang Business School. I talked about the scientific roots of the PR profession, putting the consciousness of corporations online through social media news streams, mapping data to design through digital storytelling, the worldwide rise of apology communications, and how with new crisis communications, anything that now goes wrong in a famous way is called a ‘PR disaster.’ This edited video is eight minutes long:
April 24th, 2010 / 3:08 am
On April 23rd, I gave a speech to the 5th Annual Opinion Mining Workshop in Seoul. Attended by 150 academics, marketers, and social media thought leaders, the event was hosted by Daumsoft, a very exciting Korean company that among other things provides ultra-advanced business intelligence-gathering and media monitoring systems using their text mining technology. Here’s a copy of the presentation that I delivered:
Related blog post: The art of mapping the science of PR
January 9th, 2010 / 7:00 pm
Lately I wrote an article about 18 reflections after 18 months away from PR. Sticking with the ’18′ theme, I am posting a PowerPoint presentation delivered to the staff of Edelman Japan in June 2008 that outlines the 18 lessons I’ve learned each year working in the PR world starting in 1990. I began using SlideShare recently and thought this would be a good first deck to upload.
November 26th, 2009 / 3:00 pm
On November 10th, I was honoured to address PR students in the Communications School of Hong Kong Baptist University. I was invited and hosted by the distinguished Dr. Flora Hung as well as the wonderful Dr. Regina Chen. The theme of the speech was “Building modern PR campaigns and telling digital stories in the age of social technology.” Feel free to download a copy by clicking the screen shot below:
It was my best effort to ‘connect the dots’ between my own two decades of communications consulting experience and the ideas of thinkers like Gerald Zaltman (re. metaphors tapping into the unconscious mind), Martin Lindstrom (re. neuromarketing and ‘unconscious’ storytelling), Dale Carnegie (re. making people feel important in conversations) and Robert Cialdini (re. the psychology of persuasion).
These are the key points made in the presentation:
- No brainer: the mind is the key issue when it comes to PR.
- The unconscious mind is more powerful than the conscious mind.
- The emotions of the unconscious mind determine PR success, not the rational logic of the conscious mind.
- Metaphors communicated through storytelling tap into the unconscious mind where people make decisions.
- PR pros need to design and conduct campaigns accordingly.
- Unfortunately, the ‘storytelling zone’ of news journalism (which has also been the province of PR people interacting with reporters) is shrinking as the traditional news media business plummets.
- So marketers and their money are migrating to the entertainment media and social media spheres, where stories can be told directly to consumers.
- Nowadays every company can create its own content and tell its own stories, like a media company.
- Digital is now changing narratives; new stories are actually being co-created via conversations with people online.
- Understanding the ‘psychology of persuasion’ within networked contexts is a key skill for modern communicators.
- PR people of the future must think like story writers and media content programmers.
- Improving climate change communication
- Communicating crowdsourcing
- Overseas communications for Chinese multinationals
- BBC World News live TV interview
- Visualizing the rise and fall of marketing monikers
- The climate change PR disaster
- climate change
- crisis communications
- guest post
- media relations
- national brand
- PR industry
- social media
- speaking platforms
- The art of deception in advertising [infographic]: http://t.co/nSwC8db9IO | How products look way better in ads than in real life
- Why PR is treated like a ‘pink ghetto:’ http://t.co/41fkRitIMd | A majority-female PR profession dealing with male-majority media | @TheCut
- The Malaysian transport minister on @cnn looks justifiably frustrated about those blocking access to the MH17 crash site for some reason...
- I just had an enjoyable lunch with a considerable columnist. After 25 years in PR, I still really enjoy building relationships with journos
- Six experiments in decision theory show how marketers can use psychology: http://t.co/xDfM9WV1eU | via @Econsultancy http://t.co/uVp4IfpQuv
- Seven in 10 journalists spend less than a minute reading press releases: http://t.co/VoSSk6k5Vo | I’m surprised it’s that long
- When PR goes bad for PR firms: http://t.co/nPYyvFG0fv | PRs correctly held to a higher issues management standard | via @ChinaRealTime
- The science of viral content > which emotions make us share? http://t.co/kEy9WYaxy6 http://t.co/BwTpHfon8A